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I am left to believe they simply took my $175 and never even submitted my Title but simply used the money to obtain a new one and pocket the $100 difference.
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I asked about it when I came to pick up the registration for my vehicle and the check they had been holding and Rotimi told me that he would check on that and call me the next day. Again, I was promised a call the next day to confirm whether my Title was accepted by the RMV or not. They alleged it might be unacceptable for reasons I won't get into and required a $175 deposit that would be refunded to me if my Title cleared (despite the registry only charging $75 to apply for a new Title). The last straw involved my Title for the trade-in. finally called on the day before my temporary allowance for driving without a registration was set to expire and of course they had the check but had not called me to pick it up. Off course that could not be done that day for whatever reason and they said they would call me when they had my check the following Monday. The sum of the deal resulted in Quirk having to cut me a check for 5k. Then there was the matter of my trade-in.
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I decided to finance (and again was lied to that the dealer doesn't profit from that - by buying at one rate and selling at another - compared to a cash sale.) This became obvious when the minimum down payment and rate they offered me changed twice after I agreed to what was being offered to me by Rotimi. We bargained a little ("give me something I can submit to my boss type of stuff) but still I agreed on a price. Of course this was followed by the most typical of car sales responses, "What can we do then to make this happen today". I told him I needed to shop around a bit then. I balked at that and of course, it was not true. (As a result the second row of seats slid and slammed around during our test drive.) After the test drive Rotimi pulled out paperwork to begin the sales process informing me that the internet pricing was "pandemic pricing" and non-negotiable and asking me how I would like to pay for the car.
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As an example, he did not know that both rows of rear seats could be folded flat or how to do that. When we did get to the Pathfinder he was disinterested in showing me the features of the car and was not very knowledgeable about it. I called about a Pathfinder listed on their website and when I arrived the salesperson Rotimi had a Frontier waiting for me. I called about a Pathfinder listed on their website and when I arrived the salesperson Rotimi had a Frontier waiting customer service as a follow-up. Almost a cartoon-ish sales experience and little if any customer service as a follow-up.